service
After-Sales service
After-Sales service
& Custumer Support
ITALGRU and its service partners are fully aware of our client’s requirements and expectations.
We are committed to long term relationships with our customers in the oil & gas industry and to delivering safe, cost effective and efficient high quality service solutions.
SPARE PARTS
SPARE PARTS
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Availability of spare parts for more than 20 years
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Stock availability combined with fast delivery
SERVICE
SERVICE
- Experienced and factory trained service technicians (multi-skilled) are available from ITALGRU
- All service engineers are supported by a professional team of factory based specialists
- Services include supervision of installation, commissioning, start-up, load testing, inspections, and maintenance
- The engineers are also able to upgrade existing cranes to the latest systems in accordance with compliance rules and regulations
- These upgrades include but are not limited to: new hydraulic systems, new electronic systems and general upgrades of cranes
- Installation of additional safety features including emergency brake systems, man riding capability, mooring, GOP among others
TRAINING
TRAINING
- ITALGRU provides comprehensive training programs on site in Italy or at the customers’ premises by specialized, highly skilled professionals with extensive field experience